System Administrator / Support Engineer (m/f)
Responsible for implementing and maintaining the platforms for the company’s Content Delivery Network and Managed/Colocation services. Responsible for supporting production affecting issues as they are reported by customers, from our sophisticated monitoring systems and sourced internally from within Operations. Must prioritize and manage issues of varying complexity and criticality. Assist Systems Operations and Data Center Management with the daily operations/maintenance of production systems and participate in projects to automate and improve current processes.
Essential Duties and Responsibilities:
Perform planning, configuration, deployment and maintenance work associated with the production environments supporting our CDN and Dedicated Hosting and Cloud Storage products
Maintain various linux services (apache, mysql, haproxy, memcached, redis, mongodb, postgresql, varnish) and other custom services
Bash scripting in order to automate tasks
Respond to and own support tickets of technical nature, as well as troubleshoot, diagnose and resolve support tickets and questions independently, occasionally partnering with other colleagues
Perform systems administration tasks associated with implementation, migration and deployments utilizing remotehands
Identify areas for process and efficiency improvement within Systems Operations; recommend solutions and assist in overseeing implementation
Create and maintain detailed documentation
Monitor various systems capacity and provide analytics & forecasts for added or reduced capacity as required
Test and apply new or updated software, patches, (selfwritten) Shell scripts, replications, backups, following procedures
Knowledge, Skills, and Abilities Required:
Experience including in managing Linux/Unix platforms in these functions: DNS/ADS, RAID, system configuration and administration.
Multiple years of systems automation experience with command line tools (awk, sed, grep, etc.) and one or more scripting languages (Bash, Perl, Python, etc.).
Thorough understanding of TCP/IP and strong understanding of load balancing clusters, SLB, firewalls, ISPs, switches, routers, etc.
Must possess strong documentation skills using online documentation tools such as a wiki.
Experience using an operational ticketing system to record changes and work history details such as Kayako, Team Support, OTRS or Service Now.
Experience securing systems running Linux operating systems is highly preferred.
RHCE and LPI certificate is considered a plus, however it is not a requirement.
Highly responsible, self-motivated, and able to thrive in an energetic, fast pace, high growth, entrepreneurial environment.
Excellent organizational skills and resource oriented persona required to adapt to a constantly changing technical environment.
Ability to work in an on-call environment, able to respond at all hours either as primary or escalation contact with strong troubleshooting and problem solving skills.
Please send your CV and Cover letter via option “PRIJAVI SE NA OGLAS” and we will get back to you as soon as possible. You may also call the numbers below for more information:
+387 (0)62 829 012
Permanent employment via contract including all benefits.
Possibility of constant personal development and promotion.
Highest level competitive salary.
Lokacija:Sarajevo, Zagreb, Remote Location
Trajanje oglasa:30 dana (ističe 18.08.2018.)